A Kent-based business specialising in customer service management (CRM) systems for public sector organisations has been snapped up by IBM.
Optevia has been purchased for an undisclosed sum and will join the global business services division of IBM.
The business is a privately-owned software as a service (SaaS) systems integrator specialising in Microsoft Dynamics CRM solutions.
Optevia's main focus is on UK emergency services, central government, local government, health authorities and housing and social enterprises. Its client base includes ministries, councils, regulators, licensing and grant management organisations, transport authorities and social housing organisations.
"By acquiring Optevia, IBM will be able to provide public sector clients and prospects with a range of unique, industry focused CRM based solutions," said Joanna Davinson, IBM public sector leader - Europe. "This strategic acquisition will help strengthen IBM as a SaaS provider and global software integrator."
The financial terms of the deal were undisclosed.
Optevia is based in Maidstone, Kent.