Every piece of software has bugs. Some are understandable—because after all every piece of software has bugs—but some are just dumb, like an especially egregious one that completely bricks a 64-bit iOS device if you manually roll the date back far enough (although lord only knows why you would) or the even worse Adobe one that just empties an entire folder on your hard drive.
Compared to those, our complaints about stuff like iTunes beachballing, Photos not syncing as expected, or Safari crashes seem minor. Two of Apple’s biggest software executives went on John Gruber’s podcast last week to discuss, among other things, the percpetion that Apple’s software quality is on a downward slide. Unsurprisingly, they disagreed—but at the scale Apple is operating today, even if the crash rate declines, thousands more people would be affected by each issue, compared to a smaller user base. And “the data says our software is better than ever” is a small comfort when something isn’t working and you can’t figure out why.
Show notes
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iOS date bug will freeze your device at startup by Roman Loyola
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Adobe Creative Cloud bug deletes hidden folder contents on Macs Roman Loyola
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How to fix the t.co Twitter problem by Glenn Fleishman
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The Talk Show with special guests Eddy Cue and Craig Federighi by John Gruber of Daring Fireball
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Apple’s Elephant in the Room by Alexandra Mintsopolous, writing for Medium
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The software and services Apple needs to fix by Glenn Fleishman, on his blog
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Tidal’s Kanye West exclusive is good for Tidal and for music pirates by Mark Hachman
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About Walt Mossberg and Apple’s app problem by Jim Dalrymple at The Loop
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Author: Susie Ochs, Contributor
Susie has been covering Apple since 2006, and when she isn't glued to her MacBook Air and iPhone, you can find her building sand castles at the beach or snowboarding in the mountains.