Apple Driving iCloud Conversions with Free Copies of Snow Leopard for MobileMe Users

As noted by Macgasm, Apple has begun notifying at least some MobileMe users of a new upgrade program offering a free copy of Mac OS X Snow Leopard. The offer is being made to provide users of machines running older versions of Mac OS X with a reduced-cost pathway to upgrade to OS X Lion, which is required to take full advantage of the features of iCloud.

mobileme icloud free snow leopard
With OS X Lion being distributed via the Mac App Store, users need to have Mac OS X Snow Leopard installed on their systems in order to access the store. Consequently, users still on Mac OS X Leopard or earlier would have to pay $29 to upgrade to Snow Leopard via disc and then an additional $29.99 to upgrade to Lion via the Mac App Store in the absence of the new upgrade program. With MobileMe set to be discontinued in favor of iCloud as of June 30, Apple is clearly seeking to encourage MobileMe users to move their accounts to iCloud.

In an article sent to MobileMe customers, Apple has recommended that potential customers get in touch with Apple to receive a free DVD of Snow Leopard so that users can upgrade to Lion, and move to iCloud. All you have to do is follow this link, log in to MobileMe with your Mobile Me account, and fill out your mailing information. Apple will then send you a Snow Leopard DVD for free.

mobileme icloud free snow leopard 2
Mac OS X Snow Leopard remains available in the Apple online store for $29, suggesting that the offer is a targeted program intended for MobileMe members who need to upgrade their systems in order to move to iCloud rather than a general price cut for all purchasers of Snow Leopard.

Top Rated Comments

lunarworks Avatar
156 months ago
Seems sort of convoluted.

Score: 50 Votes (Like | Disagree)
palmerc2 Avatar
156 months ago
I have no desire to upgrade to Lion, in fact it's the opposite.

Why not just make iCloud available on Snow Leopard??
Score: 35 Votes (Like | Disagree)
Watabou Avatar
156 months ago
Just because it works fine for YOU, doesn't mean it works fine for EVERYONE.

Just go to the Lion and Mountain Lion forums and you'll see a lot of complaints about bugs, lag, etc.
Oh come on, are you telling me people didn't post a lot of complaints in the Leopard/Snow Leopard forums? Back when snow leopard was 10.6.0-10.6.3 (the same number of iterations as Lion today), I saw a lot of problems about crashes and bugs and people complaining about how SL was not a "better Leopard". Same with the Leopard release. You wouldn't believe the amount of Time Machine issues people had. People rarely post about good experiences on those threads. More people will post if they actually have a problem. The rest of us are too busy enjoying Lion to post our experience. :)
Score: 25 Votes (Like | Disagree)
MNT Avatar
156 months ago
It seems like it would've been easier to offer the USB key version of Lion for $29 to MobileMe customers.:confused:
Score: 19 Votes (Like | Disagree)
*LTD* Avatar
156 months ago
I have a 4 year old Macbook Pro. Lion works just fine for me on 4GB of ram. The fact that you compare it with Vista tells me that you didn't experience the enormous amount of troubles the consumers and especially the businesses had to go when they upgraded to Vista. My only criticism of Lion is Mission Control. It sucks compared to Expose but I doubt people who have never tried Expose will notice.

And it's not terribly surprising Apple wants more people on iCloud. iCloud to me is a more complete package than Mobileme ever was. Plus, if the customer has iCloud, Apple can just download their data off of the cloud to make replacements/repairs easier. The consumer in turn benefits from the better experience as well. That's hard when you don't have iCloud.

He's only kidding. Really. No one could post that with a straight face.
Score: 17 Votes (Like | Disagree)
swingerofbirch Avatar
156 months ago
Wow, they are really committed to this pretty convoluted update path. The majority of customers will go along with this upgrade path, but can you imagine what it will be like walking through helping customer's back up their Macs (prudent before any software update), helping them install Snow Leopard, then assisting them in updating to the latest SL version, then helping them log into the Mac App Store to download Lion? It may be hard to believe given the proficiency among users here in Mac products, but for some customers, just figuring out how to sign into the Mac App Store will be a 30-minute phone call to Apple: "My Apple ID, is that what I use on the Google? Or is that my 3G password?" When MobileMe shuts down, there is going to be a "bag of hurt," including for the people taking phone calls related to supporting these customers.

I can imagine the calls right now,

Customer: "I have to back-up my computer and install this Snow Leopard just so that I can keep my e-mail I've been paying a $100 a year for for the last 10 years?!?!"

Advisor: "Actually after backing up your computer, installing Snow Leopard, you'll need to buy Lion, and after installing that you can keep your e-mail service."

Customer: (supernova exploding)

Personally, I finally gave in and updated to Lion, but before I did, I frequently contacted Apple to verify my MobileMe (and later iCloud) e-mail would continue functioning with Snow Leopard. I was given cagey answers, but the general consensus was that it would not. I don't believe that is the case, but nonetheless, how difficult would it have been for Apple to update Snow Leopard to work with the iCloud e-mail service and the calendar, contact, syncing, etc? After all, Apple is supporting Windows Vista! Windows Vista is the operating system Apple spent hundreds of millions of dollars lambasting on television. If it's capable of using iCloud, why not Snow Leopard, the OS which Apple advertised as being so much better than Vista?

Apple has historically been pretty bad with maintaining any sort of online services for any length of time (the exception being the iTunes Store). They deprecate services before there's even a fully functional alternative. I have accounts with Tripod from the late 90s and they are still storing all of my files without interruption. I have a Gmail account as a back-up e-mail, and I don't have to worry about losing e-mail if I don't switch to a renamed service or if I am using a slightly older operating system.

Apple should care a little more about polishing Lion rather than trying to get everyone onto it.

With Apple everything is supposed to "just work." But honestly, the upgrade path to iCloud would be more simple if Apple sent all these users a copy of Windows Vista and had them install it via Boot Camp. It would probably require about the same number of steps!
Score: 16 Votes (Like | Disagree)

Popular Stories

reset password request iphone

Warning: Apple Users Targeted in Phishing Attack Involving Rapid Password Reset Requests

Tuesday March 26, 2024 4:34 pm PDT by
Phishing attacks taking advantage of Apple's password reset feature have become increasingly common, according to a report from KrebsOnSecurity. Multiple Apple users have been targeted in an attack that bombards them with an endless stream of notifications or multi-factor authentication (MFA) messages in an attempt to cause panic so they'll respond favorably to social engineering. An...
iPhone Home Screen Gradient Blank Spaces 1

Sources: iOS 18 Lets Apps Be Placed Anywhere on Home Screen Grid

Sunday March 24, 2024 1:33 pm PDT by
iOS 18 will give iPhone users greater control over Home Screen app icon arrangement, according to sources familiar with the matter. While app icons will likely remain locked to an invisible grid system on the Home Screen, to ensure there is some uniformity, our sources say that users will be able to arrange icons more freely on iOS 18. For example, we expect that the update will introduce...
iPad Pro 2024 Landscape Camera Feature

New iPad Pro Again Rumored to Feature Landscape Front-Facing Camera

Monday March 25, 2024 5:43 am PDT by
The next-generation iPad Pro will feature a landscape-oriented front-facing camera for the first time, according to the Apple leaker known as "Instant Digital." Instant Digital reiterated the design change earlier today on Weibo with a simple accompanying 2D image. The post reveals that the entire TrueDepth camera array will move to the right side of the device, while the microphone will...
sonoma desktop wwdc

Apple Releases macOS Sonoma 14.4.1 With Fix for USB Hub Bug

Monday March 25, 2024 10:10 am PDT by
Apple today released macOS Sonoma 14.4.1, a minor update for the macOS Sonoma operating system that launched last September. macOS Sonoma 14.4.1 comes three weeks after macOS Sonoma 14.4. The ‌‌‌‌macOS Sonoma‌‌ 14.4‌.1 update can be downloaded for free on all eligible Macs using the Software Update section of System Settings. There's also a macOS 13.6.6 release for those who...
Generic iOS 18 Feature Purple

iOS 18 Will Finally Bring This Android Feature to iPhone

Monday March 25, 2024 6:42 am PDT by
iOS 18 will allow iPhone users to place app icons anywhere on the Home Screen grid, according to sources familiar with development of the software update. This basic feature has long been available on Android smartphones. While app icons will likely remain locked to an invisible grid system on the Home Screen, our sources said that users will be able to arrange icons more freely on iOS 18....
maxresdefault

Apple Announces WWDC 2024 Event for June 10 to 14

Tuesday March 26, 2024 10:02 am PDT by
Apple today announced that its 35th annual Worldwide Developers Conference is set to take place from Monday, June 10 to Friday, June 14. As with WWDC events since 2020, WWDC 2024 will be an online event that is open to all developers at no cost. Subscribe to the MacRumors YouTube channel for more videos. WWDC 2024 will include online sessions and labs so that developers can learn about new...
apple maps 3d feature

Apple Maps May Gain Custom Routes With iOS 18

Tuesday March 26, 2024 3:10 pm PDT by
Apple may be planning to add support for "custom routes" in Apple Maps in iOS 18, according to code reviewed by MacRumors. Apple Maps does not currently offer a way to input self-selected routes, with Maps users limited to Apple's pre-selected options, but that may change in iOS 18. Apple has pushed an iOS 18 file to its maps backend labeled "CustomRouteCreation." While not much is revealed...
iphone reasons to upgrade

Apple Outlines 'Reasons to Upgrade' Your iPhone on New Website

Monday March 25, 2024 12:53 pm PDT by
Apple today added a "Why Upgrade" section to its website, which is aimed at encouraging customers with older iPhones to upgrade to a newer model. The website allows customers to compare the iPhone 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, and 12 Pro Max to the iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone 15 Pro Max. Each comparison shows what new features someone with an older...